Modernizing Data Systems in Environmental Public Health: A Blueprint for Action
Section 4: Essential Tools and Tech- nologies for Data Modernization
Fieldwork and Mobile Integration Because much of EPH work takes place in the field, agencies need tools that enable real-time data collection and upload. Digital tools and platforms support tablet-based inspection entry, photo capture, digital signatures, and offline sync- ing. In specific contexts, inspections can be performed remotely via video call, especially in lower-risk situations where staff efficiency or geographic limitations are a concern. Emergency Response and Crisis Coordination In the event of environmental hazards, disease outbreaks, or natural disasters, EPH departments need to respond quickly. Modern systems allow agencies to rapidly assess damage, log facility impacts, and coordinate enforcement activi - ties. Integration with GIS, survey tools, and field apps makes it possible to deploy resources in real time, map affected areas, and track progress during response operations.
In the era of data modernization, the goal is for EPH departments to adapt and expand their ecosystem of digital tools to collect, manage, analyze, and act on data. These technologies not only enhance operational efficiency but also empower professionals to make faster, more accurate, and more accessible de - cisions that improve public health outcomes. This section provides an overview of key tools used throughout the data lifecycle. While the examples provided below represent commonly used platforms, they are not exhaustive. Many other tools and technologies are equally valuable, and selection should be based on agency needs, capacity, and integration goals. Inclusion in this guide does not imply any endorsement by NEHA of these products, services, or resources. Foundational Technology Needs in Environmental Health Modern EPH operations require strong infrastructure to support field activities, back-office systems, regulatory enforcement, and public communication. Four core technology categories form the foundation of this digital ecosystem: Centralized Data Storage and Infrastructure EPH programs generate large volumes of structured data, including inspection reports, permit records, sampling results, and complaint histories. Secure and scalable data systems allow agencies to manage these records in a centralized location. Many of these systems include role-based access controls, audit trails, and integration with analytics or GIS platforms. Increasingly, agencies also use cloud-based servers to facilitate real-time syncing, backup, and remote access. Public-Facing Platforms for Transparency and Engagement Effective data modernization involves not only internal tools but also systems that promote transparency and support service delivery to the public. For ex- ample, Accela’s Citizens Access Portal allows residents to search for permits, submit complaints, or request inspections online. Some jurisdictions also use in-office kiosks such as ALICE (automated local information center for the en- vironment), which enable walk-in customers to pay fees or access services without staff assistance.
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