Responding to Indoor Mold Concerns: A Resource for Environmental Public Health Professionals
4.3 Communicate Assessment Findings, Guidance, and General Health Risk Information Objectives: • Report assessment findings with remediation and cleanup suggestions. • Share general information about exposure and health risks. • Increase public awareness of moisture control and mold cleanup actions, particularly during and after disasters, flooding, or other extreme weather events. Key Activities: • Engage with homeowners, building managers, and community members to share assessment findings, provide guidance, and answer questions. • Distribute educational materials, including but not limited to, fact sheets, brochures, or digital resources that explain remediation and safe cleanup of indoor moisture and mold, as well as potential exposure risks and health impacts. • Coordinate communication efforts during emergency response operations to ensure consistent messaging about mold prevention and health protection.
Supporting Information: • Strong collaboration with local, state, and federal emergency preparedness partners is essential to ensure EPH is fully integrated into planning and response activities, including efforts to address indoor moisture and mold. • Community-level communications should use a variety of media and channels, including digital platforms, broadcast media, printed materials, and direct interpersonal outreach, to effectively reach impacted individuals and populations. • Related resources include: • U.S. EPA Mold Remediation in Schools and Commercial Buildings : Provides guidance for communicating with building occupants in Appendix C (p. 45). • CDC Mold Resources and Publications webpage : Offers downloadable fact sheets and outreach materials. • FEMA Dealing With Mold and Mildew in Your Flood Damaged Home and the Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters : Essential resources and information for developing disaster-related communication materials. • Appendix F: Example Email Response to Requests or Inquiries • Appendix G: Key Messages and Discussion Points • Appendix H: Example Emergency Response Communications Plan • Appendix I: Example Social Media Messages
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